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Get Help

Can’t find what you need in the docs? We’re happy to help.

Email Support

Reach the team at [email protected]

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Before You Reach Out

You’ll get a faster resolution if you include the essentials up front:
1

Describe what you expected vs. what happened

A one-line summary and the actual behavior.
2

Include identifiers

The affected connection ID (conn_…), service type (n8n / Make / OpenClaw), and organization if relevant.
3

Add timing and errors

When it started, and any error message or status you see.
4

Note what you've tried

Steps from Common Issues or Connection Problems you’ve already worked through.
Never include secrets in a support request — API keys, n8n keys or Make.com tokens. Opsmatic never needs your full credentials to help, and API responses already mask them.

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Self-Service Resources

Common Issues

Sign-in, data and account fixes

Connection Problems

Diagnose an unhealthy connection

Quickstart

Get set up from scratch

API Reference

Integrate programmatically

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Billing & Account Questions

For questions about a charge, your plan, or client billing, see Invoicing and Payment Methods, or email us with your organization name and the invoice in question.