Overview
Opsmatic uses Clerk for authentication and user management, providing a secure and seamless login experience across multiple social providers and traditional email/password authentication.Authentication Methods
Opsmatic supports multiple authentication methods to suit your preferences:Social Logins
Sign in with Google, GitHub, or other social providers
Email & Password
Traditional email and password authentication
How Authentication Works
First-Time Setup
When you first sign up for Opsmatic:1
Choose Authentication Method
Select your preferred login method (Google, GitHub, or email)
2
Complete Profile
Provide basic information like your name and email
3
Account Verification
Verify your email address if using email/password signup
4
Profile Sync
Your profile is automatically synced to Opsmatic’s database
User Profile Management
Your user profile includes:- Basic Information: Name, email, profile picture
- Account Status: Onboarding completion, verification status
- Organization Memberships: Teams and organizations you belong to
- Connection Access: Which automation platforms you can manage
Security Features
Multi-Factor Authentication
Multi-Factor Authentication
Enable MFA through your Clerk account settings for enhanced security. Supported methods include:
- SMS verification
- Authenticator apps (Google Authenticator, Authy)
- Email verification
Session Management
Session Management
Sessions are automatically managed with:
- Secure token handling
- Automatic session refresh
- Configurable session timeouts
Password Security
Password Security
If using email/password authentication:
- Passwords are securely hashed
- Password strength requirements enforced
- Password reset functionality available
Profile Settings
Once authenticated, you can manage your profile:Accessing Profile Settings
- Click your profile avatar in the top-right corner
- Select “Profile Settings” from the dropdown menu
- Update your information as needed
Available Settings
- First and last name
- Email address
- Profile picture
- Display preferences
Troubleshooting Authentication
Common Issues
If you’re experiencing login issues, try these troubleshooting steps:
Can’t Sign In
- Verify your email/password combination
- Check if your account was created with a social provider
- Clear browser cookies and cache
- Try incognito/private browsing mode
Email Not Received
- Check spam/junk folder
- Verify email address is correct
- Wait a few minutes and try again
- Contact support if issue persists
Social Login Issues
- Ensure you’re using the same email address
- Check social provider (Google/GitHub) permissions
- Try disconnecting and reconnecting the account
Getting Help
If you continue to experience authentication issues:Contact Support
Reach out to our support team at [email protected] or visit our support page.